Privacy Policy

01. Data we collect

An order gives us your name, email, shipping/billing address and payment details at checkout. We also log basic technical data automatically — approximate location, browser, and the pages you visit — through cookies and similar tools.

02. How it's used

• Packing, shipping and tracking your Trocador.
• Sending order confirmations, shipping updates and support replies.
• Improving the product pages and the buying experience.
• Spotting fraud before it reaches checkout.

03. Who we share with

Your data is never sold. We only pass it to the vendors that keep the shop running — payment processors, shipping carriers and analytics tools — and only the minimum each one needs.

04. Cookies

Cookies keep your cart intact, keep you signed in, and flag which pages need work. Turn them off in your browser if you like — parts of checkout may stop cooperating.

05. Security

Checkout traffic runs on SSL encryption, and card details are handled by PCI-compliant payment partners — full card numbers never touch our own servers.

06. Your rights

Ask anytime to view, correct or delete the personal information we hold on you. Marketing emails carry an unsubscribe link at the bottom if you want out.

07. Contact

Questions about this policy go straight to our team:

Trocador
461 Shek O Village Road, Hong Kong Island, Hong Kong
Email: pitcrew@trocadoroil.shop